14 Days Return Policy.
We offer a 14 Days Return Period for unwanted eligible products. Eligible products are listed below with the critiria required for a return to be accepted. The return shipping costs and the arrangements for shipping are the responsibility of the customer. Please contact us before returning any items as we will not approve the return if it does not meet the conditions laid out below. Denied items will need to be returned to you at your own expense so please make sure you do the right thing and only seek to return items that meet our conditions. Please contact our store if you have any questions or doubts.
Eligible Products:
Effects Pedals
Straps
Pickups (Must have not been installed)
Clothing
Ineligible Products:
Spart Parts
Strings
Return Policy Terms and Conditions
For items to be eligible for return the following conditions need to be met:
You must apply to return the item/s no later than 14 days after receiving the goods.
The item/s must be in brand new, unused condition. All included items, manuals and packaging must in perfect unused condition.
Items need to be shipped back in the shipping cartons we originally shipped the item/s in. Please keep these.
There can be no modification to any item/s.
Once your item/s has been checked over we will arrange a prompt refund or a store credit for you depending on your wishes. Refunds will be via the payment method of the original transaction. Please allow 5-7 working days for electronic funds to arrive into your account due to bank or PayPal processing.
Please note:
We reserve the right to revoke return privileges to anyone abusing this policy with multiple returns in a short period of time.
